Terms and Conditions

Welcome to Anupama Jewellers

By purchasing our products, you agree to the following terms and conditions

1. General


These terms apply to all sales and services provided by Anupama Jewellers.

By making a purchase, the customer agrees to abide by these terms.

2. Product Information

All jewellery items are subject to availability.

Product designs, weight, and finishing may vary slightly.

Customers are advised to verify details at the time of purchase.

3. Pricing

Prices of gold and other precious metals are based on prevailing market rates and may change without prior notice.

Making charges and applicable taxes will be added as per current rates.

4. Payment Terms


Full payment must be made at the time of purchase.

We accept payments through approved modes such as cash, card, or digital methods.

5. Orders & Customization

Customized jewellery orders require advance payment.

Custom-made items cannot be canceled, returned, or refunded once the order is confirmed.

6. Exchange Policy

Exchange of jewellery is allowed as per store policy.

The value of exchanged items will be determined based on purity, weight, and current market rates.

Proper invoice must be presented for exchange.

7. Returns & Refunds


Jewellery once sold will not be accepted for return.

Refunds are not applicable except under special circumstances as per company policy.

8. Hallmark & Purity

We provide hallmark jewellery as per applicable standards.

Customers should verify hallmark details at the time of purchase.

9. Liability

Anupama Jewellers is not responsible for any loss, damage, or misuse of jewellery after delivery.

Customers are responsible for proper care and storage of purchased items.

10. Changes to Terms

We reserve the right to update or modify these terms at any time without prior notice.

Continued transactions imply acceptance of the updated terms.